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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tracy Pate

Tracy Pate

March 31, 2026

5  out of  5
rating by Tracy Pate
"James and his staff are amazing!! They are very friendly and helpful. I have used James for many years and have been very happy!"
We responded:
"Thank you for taking the time to leave a review! We truly appreciate your support of James McPhee State Farm. Our goal is always to provide knowledgeable service and help people find the right insurance coverage for their needs. If there’s ever anything we can help with, don’t hesitate to reach out! "
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Misty Martin

March 30, 2026

4  out of  5
rating by Misty Martin
"The ladies are wonderful! We've been with them for 15+ years"
We responded:
"Thank you for taking the time to leave a review! We truly appreciate your support of James McPhee State Farm. Our goal is always to provide knowledgeable service and help people find the right insurance coverage for their needs. If there’s ever anything we can help with, don’t hesitate to reach out! "
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harlan goodman

March 30, 2026

5  out of  5
rating by harlan goodman
"Kaitlyn has been such a pleasure to have in your office. She is friendly & gets all my questions answered in a very positive way. State Farm should be happy to have her in the office. Thank you Harlan"
We responded:
"Thank you for taking the time to leave a review! We truly appreciate your support of James McPhee State Farm. Our goal is always to provide knowledgeable service and help people find the right insurance coverage for their needs. If there’s ever anything we can help with, don’t hesitate to reach out! "
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Samantha Wright

March 30, 2026

5  out of  5
rating by Samantha Wright
"Kaitlyn has been our agent for many years now and always goes above and beyond! I recommend reaching out to her at the office for any and all insurance needs. (:"
We responded:
"Thank You Sam!"
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diamond chapman

March 28, 2026

5  out of  5
rating by diamond chapman
"Kaitlyn Hutchinson is always a pleasure to do business with. She is very knowledgeable about any insurance questions we have and has always been polite and courteous when we call. I would highly recommend Kaitlyn for any insurance need you may come across."
We responded:
"Thank you for taking the time to leave a review! We truly appreciate your support of James McPhee State Farm. Our goal is always to provide knowledgeable service and help people find the right insurance coverage for their needs. If there’s ever anything we can help with, don’t hesitate to reach out! "
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Keirstin Hurd

March 28, 2026

5  out of  5
rating by Keirstin Hurd
"Kaitlynn at State Farm made everything simple and stress-free. She was knowledgeable, patient, and took the time to explain all my options clearly. Highly recommend her for anyone needing insurance help!"
We responded:
"Thank you for taking the time to leave a review! We truly appreciate your support of James McPhee State Farm. Our goal is always to provide knowledgeable service and help people find the right insurance coverage for their needs. If there’s ever anything we can help with, don’t hesitate to reach out! "
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Sally Wright

March 28, 2026

5  out of  5
rating by Sally Wright
"Kaitlyn takes pride in making her customer's happy. She makes sure she answers all there questions. Kaitlyn's smile can light up a room. Great job girl."
We responded:
"Thank you for taking the time to leave a review! We truly appreciate your support of James McPhee State Farm. Our goal is always to provide knowledgeable service and help people find the right insurance coverage for their needs. If there’s ever anything we can help with, don’t hesitate to reach out! "
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Stefanie Hanks

March 28, 2026

5  out of  5
rating by Stefanie Hanks
"Kaitlynn provided outstanding service at State Farm. She was professional, efficient, and made sure I understood everything along the way. I really appreciate her help and would definitely recommend her!"
We responded:
"Thank you for taking the time to leave a review! We truly appreciate your support of James McPhee State Farm. Our goal is always to provide knowledgeable service and help people find the right insurance coverage for their needs. If there’s ever anything we can help with, don’t hesitate to reach out! "
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Hari Reyes

March 27, 2026

5  out of  5
rating by Hari Reyes
"I've been using State Farm for over 6 years and have my car collection, rental properties, single-family home, and jewelry all insured with them. They offer the best rates and are very knowledgeable and streamlined, so they don't waste my time. Kaitlyn H. is amazing! It feels like small-town vibes with competitive rates."
We responded:
"Thank you for taking the time to leave a review! We truly appreciate your support of James McPhee State Farm. Our goal is always to provide knowledgeable service and help people find the right insurance coverage for their needs. If there’s ever anything we can help with, don’t hesitate to reach out! "
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Tiffany Gosney

March 26, 2026

5  out of  5
rating by Tiffany Gosney
"I highly recommend location. We have been working with them for several years now. Kaitlyn is our go to. She is quick and efficient with any and all changes we have made over the years. She has also been wonderful about recommending additional coverage on our rental cars when traveling. If you have been thinking about changing insurance providers give them a call!"
We responded:
"Thank you for taking the time to leave a review! We truly appreciate your support of James McPhee State Farm. Our goal is always to provide knowledgeable service and help people find the right insurance coverage for their needs. If there’s ever anything we can help with, don’t hesitate to reach out! "
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Ashley Allinger

March 26, 2026

5  out of  5
rating by Ashley Allinger
"I switched to James McPhee State Farm about 4–5 years ago and have been working with Kaitlyn ever since. Whenever I have a question, I know I can reach out to her and she responds promptly. She consistently goes above and beyond to find me the best insurance rates. Kaitlyn is always professional, courteous, and easy to work with. I highly recommend James McPhee to anyone looking for reliable insurance service."
We responded:
"Thank you for taking the time to leave a review! We truly appreciate your support of James McPhee State Farm. Our goal is always to provide knowledgeable service and help people find the right insurance coverage for their needs. If there’s ever anything we can help with, don’t hesitate to reach out! "
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Loe Kaumatule

March 26, 2026

5  out of  5
rating by Loe Kaumatule
"Alexis did a great job getting all my insurance switched over quickly and easily. Thank you Alexis"
We responded:
"Thank you for taking the time to leave a review! We truly appreciate your support of James McPhee State Farm. Our goal is always to provide knowledgeable service and help people find the right insurance coverage for their needs. If there’s ever anything we can help with, don’t hesitate to reach out! "
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Paige Wirtz

March 26, 2026

5  out of  5
rating by Paige Wirtz
"Fantastic thanks to Alexis!"
We responded:
"Thank you for taking the time to leave a review! We truly appreciate your support of James McPhee State Farm. Our goal is always to provide knowledgeable service and help people find the right insurance coverage for their needs. If there’s ever anything we can help with, don’t hesitate to reach out! "
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Dakota Thornton

March 26, 2026

5  out of  5
rating by Dakota Thornton
"I think this place is great! I love the employee named Alexis, she’s very good and very kind."
We responded:
"Thank you for taking the time to leave a review! We truly appreciate your support of James McPhee State Farm. Our goal is always to provide knowledgeable service and help people find the right insurance coverage for their needs. If there’s ever anything we can help with, don’t hesitate to reach out! "
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Dakota Wilson

March 26, 2026

5  out of  5
rating by Dakota Wilson
"Lexi is AMAZING!! Easy to talk to and great attention to detail, I wouldn’t trust anyone else!"
We responded:
"Thank you for taking the time to leave a review! We truly appreciate your support of James McPhee State Farm. Our goal is always to provide knowledgeable service and help people find the right insurance coverage for their needs. If there’s ever anything we can help with, don’t hesitate to reach out! "
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Danielle Pries

March 26, 2026

5  out of  5
rating by Danielle Pries
"Alexis was so helpful and friendly.. I appreciate her assistance today. 🙏 5 stars, my problem was immediately handled and she made my day so much easier."
We responded:
"Thank you for taking the time to leave a review! We truly appreciate your support of James McPhee State Farm. Our goal is always to provide knowledgeable service and help people find the right insurance coverage for their needs. If there’s ever anything we can help with, don’t hesitate to reach out! "
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monika mcelfresh

March 26, 2026

5  out of  5
rating by monika mcelfresh
"Kaitlyn was very helpful with some policy changes I recently had. I was thankful for all her help and guidance."
We responded:
"Thank you for taking the time to leave a review! We truly appreciate your support of James McPhee State Farm. Our goal is always to provide knowledgeable service and help people find the right insurance coverage for their needs. If there’s ever anything we can help with, don’t hesitate to reach out! "
Profile photo of Shelley Thornton

Shelley Thornton

March 26, 2026

5  out of  5
rating by Shelley Thornton
"James McPhee State Farm has been great! We honestly can’t say enough good things about Alexis. Every time she answers the phone, you can hear the smile in her voice—it just makes the whole experience better. She always takes the time to make sure we are getting the best price and the best coverage, and we never feel rushed or brushed off. She is on the ball and makes sure everything is taken care of quickly. You can tell she works really hard and truly cares about the people she helps. That kind of work ethic is rare, and it definitely doesn’t go unnoticed. We really appreciate everything Alexis does even with all our 100 questions. Thanks James and Alexis!"
We responded:
"Thank you for taking the time to leave a review! We truly appreciate your support of James McPhee State Farm. Our goal is always to provide knowledgeable service and help people find the right insurance coverage for their needs. If there’s ever anything we can help with, don’t hesitate to reach out! "
Profile photo of Brittany Merwin

Brittany Merwin

March 26, 2026

5  out of  5
rating by Brittany Merwin
"Kaitlyn Hutchinson is AMAZING! Such a hard worker and very knowledgeable! You won’t be disappointed, so call today!!"
We responded:
"Thank you for taking the time to leave a review! We truly appreciate your support of James McPhee State Farm. Our goal is always to provide knowledgeable service and help people find the right insurance coverage for their needs. If there’s ever anything we can help with, don’t hesitate to reach out! "
Profile photo of Megan Hard

Megan Hard

March 26, 2026

5  out of  5
rating by Megan Hard
"Ive had such a great experience with State Farm thanks to Kaitlyn! She is always responsive, professional, and incredibly helpful. Any questions or concerns I’ve had are handled quickly and efficiently. It’s rare to find such reliable customer service! Highly recommend!"
We responded:
"Thank you for taking the time to leave a review! We truly appreciate your support of James McPhee State Farm. Our goal is always to provide knowledgeable service and help people find the right insurance coverage for their needs. If there’s ever anything we can help with, don’t hesitate to reach out! "
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Jessica Hutchinson

March 26, 2026

5  out of  5
rating by Jessica Hutchinson
"Kaitlyn is always so helpful when I need assistance with my insurance needs! She is thorough, efficient and so nice. Wouldn’t go anywhere else for my auto, home or rental insurance coverage! I recommend her to all my friends and family!"
We responded:
"Thank you for taking the time to leave a review! We truly appreciate your support of James McPhee State Farm. Our goal is always to provide knowledgeable service and help people find the right insurance coverage for their needs. If there’s ever anything we can help with, don’t hesitate to reach out! "
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Keith Baker

March 26, 2026

5  out of  5
rating by Keith Baker
"We insured our home and our vehicles with State Farm agent James McPhee when we relocated to Washington 3 years ago. The service has been outstanding, and his team is amazing - I wish I could give Alexis her own 5 stars!!"
We responded:
"Thank you for taking the time to leave a review! We truly appreciate your support of James McPhee State Farm. Our goal is always to provide knowledgeable service and help people find the right insurance coverage for their needs. If there’s ever anything we can help with, don’t hesitate to reach out! "
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Robert Knebel

January 7, 2026

1  out of  5
rating by Robert Knebel
"Absolutely the worst experience we've had with an insurance company. We purchased a homeowners policy that was cancelled without any notice by State Farm. We were then charged for the period in which the policy had been cancelled. We've been trying to get that money back for months and are finally giving up. This office has done nothing but give us the runaround and are not accountable for their mistakes."
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Kimseng Sok

May 3, 2023

5  out of  5
rating by Kimseng Sok
"I got a few estimates, but State Farm give the best quote. It’s was great talking with Taylor Wake. I would recommend her to anyone I knew who’s in need to shop for a car/house’s insurance."
We responded:
"Thank You for the 5 star review, we appreciate your business! "
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Jesus Arevalos

January 19, 2023

5  out of  5
rating by Jesus Arevalos
"I have known James for years, very good man. Its always a good experience here very positive and helpful people. Taylor did a great job getting me all set up today. Very fast and efficient and great customer service."
We responded:
"Thanks Jesus! We appreciate your business!!"